Power Outage, Selby – 25/08/2017

We have been notified by EDF that power to our servers based in Selby will be interrupted to fit a new electrical meter during a 30 minute slot sometime between 8AM and 1PM on Friday the 25th August.

During this 30 minute slot the following services will be unavailable:

  • All email services provided by mailgate.clannet.co.uk
  • SMS service
  • Support ticket system (available via web, not via email)

This status website (http://status.clannet.co.uk) will remain available throughout, and internet access will not be affected by this work. We would like to apologise for any inconvenience caused, we will endeavour to restore full service ASAP once power is switched back on.

UPDATE

This work was completed successfully, although the outage was slightly longer than anticipated as further remedial work had to be carried out after an electrical fault was discovered. If you still have the “Service Unavailable Message” displayed, please reboot your computer and try again.

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