Service Issue, Biggin – 07/09/2016

Customers in Biggin connected via Little Common Farm are currently without service due to a failed device. We have been on site to confirm power is OK, we are now arranging ladder access to reach the device.

UPDATE @ 1PM 08/09/2016

A new device has been programmed, but access to the failed device requires a two man team. We are looking to implement a temporary fix until we have the resources to carry out a full repair. We hope to have service restored by the end of today.

Full service has now been restored.

 

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