Major Service Outage – 13/09/2016

We have seen a number of our sites go offline, initial investigations point to a wider issue on the internet but we are still investigating. Unfortunately this incident has also taken our support phone line off line.

This is affecting customers on:

  • Vale of Mowbray Network
  • Nun & Moor Monkton Network
  • Biggin Broadband Network

We will update here as soon as we know more.

UPDATE @ 4:45PM

We have seen all services return to normal, we are awaiting an update from our suppliers to the root cause of the outage.

UPDATE @ 5:50PM

NyNet continue to experience Denial-of-Service-Attacks (DoS) which makes their service run painfully slow. They are working hard to resolve this ASAP, where possible we have re-routed traffic.

UPDATE @ 6PM

We are also experiencing a loss of power to our node in Over Silton, we are trying to make contact with the node owner to investigate further.

UPDATE @ 8PM

We believe all service are now operating as normal, and we haven’t seen a re-occurrence of the DoS attack on NyNet. Power has also been restored in Over Silton, with an electrician attending to investigate the cause of the power cut on Wednesday.

Leave a Reply


External Server: GoDaddy
WP Login