Service Issue, VOM – 13/11/2014

We have a major issue on the Vale of Mowbray network. We are working to resolve as soon as possible, this message will be updated as details become clear.

UPDATE @ 9:30AM

It seems to be a power issue at our main gateway node, we are currently on the road and hope to be onsite within 45 mins. This message will be updated again on our arrival.

UPDATE @ 10:30AM

Full service has now been restored, the issue was traced to a tripped breaker supplying power to our main gateway at South Otterington. Our batteries are now recharging, and we are investigating a monitoring solution to ensure we aren’t caught out by this again. Please accept our apologies.

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