Service Outage, Nun & Moor Monkton – 10/07/2012

We would like to apologise for the outage at Nun & Moor Monkton today during the hours of 7AM and 10AM and 12PM – 1PM. There is an ongoing issue with the electricity supply at Nun Munkton school which is affecting the NyNet service. We are working closely with NyNet and the School to mitigate this risk, and ask for your patience while things are put in place.

Our equipment at the school already has a battery backup, and we are trying to source a battery source for the NyNet equipment to keep us running during short power cuts and also protect equipment from brown outs which have caused issues with some of the BT kit.

We have also installed a 3G backup link, which we brought in to service today to maintain an internet connection to the village while BT worked on restoring the fibre connection.

A meeting with NyNet, CLANNET and community representatives will take place shortly to discuss these power issues and come up with a plan to improve the reliability of the NyNet backhaul service.

Please be assured we are working hard to resolve this issue.

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